Who is your logo dog?
His full name is "Watermark's Never Tuckers Out"; his call name is "Tucker" .
Tucker is a five year old, black tri, Australian Shepherd. Stan and Sally purchased him as a puppy.
His energy level and the benefit of a morning walk led to the creation of the dvd
The Workout Walk with The Sensible Dog.
Maybe he's not "sensible", but he is very bright, active, funny, and much loved.
Does The Sensible Dog support any charities?
We are often asked “Does the Sensible Dog support any charities?”. Yes, we do - two.
Sally has supported Operation Christmas Child for many years, and continues to do so now with a portion of the proceeds from each dvd sale. (Go to www.samaritanspurse.org for more information about the wonderful work this group does for children around the world and how you can help.)
In honor of Tucker’s predecessors (Brodie who had Addison’s disease and Cooper who died of cancer)-
a portion of each sale from other Sensible Dog products goes to support The American Kennel Club Canine Health Foundation.
Do you really do these exercises?
I am asked this question often. Yes, Tucker and I try to do this program 4 times a week. This isn't just a "product for sale"; this is the way I live my life. I will admit that I don't always do the pushups while outside, especially if the weather is bad, or the bugs are bad, or ... That's not my favorite part, but I know that they are important. I do try to do them in the house before my cool down.
For whom are these exercises appropriate?
This is a basic exercise program that would be a benefit to many people. It is not just for someone like me with back problems. As with any exercise program, you should consult with your physician before you start.
Do I have to use a hands-free leash?
I guess you could try to do the exercises with another type of leash. I use the hands-free Buddy System leash. It makes everything so easy. There is an article on the tips page that talks in more detail about the hands-free leash.
Can I do these exercises in the city?
You can do these exercises anywhere that you walk your dog. I realize how blessed I am that I can just walk out my door and enjoy miles of the beautiful Vermont countryside. Tucker and I have traveled extensively and have done these exercises in parks, on beaches, as well as along city streets
What does Tucker do when you're standing still?
Part of the benefit of the daily walk with your dog is the "structure", not just the movement. Tucker has had to work on "self-control" by sitting quietly beside me, while I do the few parts of the program (like the squats) where I am not walking forward. He got used to this very quickly. Actually, I think he enjoys this part because I let him sniff around a little. The program also includes parts where the pace is slower than other parts. This too is good practice for him.
Is this the only exercise that Tucker gets?
Many people seem to worry about Tucker. No, this is not the only form of exercise that he gets. He plays frisbee in our yard - and is really getting good at catching it. (In the winter, he catches snow balls instead.) We have a couple acres of meadow where he can run. In the warm weather, he gets to go down to our pond for a "splash" - he doesn't like to swim, so he justs sits in the shallow part. Actually, I guess most of the exercise here happens on his run down to the pond and then back to the house. We go to an agility class once a week and have equipment that is usually set up in the yard (except for the winter.) In the house, he is busy trying to keep two cats in line.
What do you do with the weights when you are not using them?
In the video, you can see that I used wrist weights that fastened by velcro. They can be easily velcroed around the belt of the Buddy System hands-free leash. You can also condition your dog so that it can wear a pack and carry the weights for you. (Remember that a healthy mature dog can carry 20 - 25 % of its weight.)
What is your shipping procedure?
The Flat Rate Shipping Fee for every order - of every size - is $4.99. (There is an additional charge for international orders.)
Some items are carried in our inventory. These items are usually shipped via USPS, with 24 to 48 hours of receipt.
Other items, such as the Ruff Wear products, will be shipped via UPS directly from the manufacturer.
For international orders, please refer to the specific question.
Do you ship outside the continental USA?
We will gladly ship internationally.
There is an extra charge, in addition to the $4.99 flat rateshipping charge.
We have a Menu category titled "International Shipping".
Go there first to see if there is already a charge for your order and destination.
(For example, a Buddy System Leash to the UK.)
If you see one, add that charge to your shopping cart.
Then proceed shopping.
Remember, you must still click on the flat rate shipping charge.
If you do not see a charge that would apply to your order, please email us with your planned order first. We will determine the exact shipping charge for your order and email instructions to you.
What is your return policy?
Our goal is for you to be 100% satisfied. If you are not happy with your purchase, please contact us within 30 days of receipt. Request a Return Merchandise form. On that form, we will ask the reason for the return. Please answer as completely as possible, so that we can work on correcting the problem. Pack the item carefully and please include the Return Merchandise information and the invoice that you received with the item. For defective items returned, there will be a full exchange.
How do I add an item to my cart?
To add an item to your shopping cart, go to the product page for that item, enter the quantity you wish to purchase and then click on the Add to Shopping Cart button. The item will be added to your cart and you will be shown the contents of your shopping cart.
How do I delete an item from my cart?
From any product page, you can click on the View Cart button on the sidebar. You will be taken to a listing of the contents of your cart. From there, you can Remove an item and then click on the Update button.
How do I change an item in my cart?
From any product page, you can click on the View Cart button on the side bar. You will be taken to a listing of the contents of your cart. From there, you can change the quantity ordered for an item and then click on the Update button.
Do you have a store that I can visit?
We do have and use most of the products that we offer. However,
we do not have a physical store with inventory that you can purchase on site.
How can I set up an account at The Sensible Dog?
When you are checking out, you will be given the option to set up an account. You can enter a username and password. at that time. All of your information will be kept in a fully secured environment protected by SSL technology. Once you have an account set up, you can go through the Express Checkout.
Is there a minimum age for taking the class?
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Experience has shown that children 12 and older are able to undetand the material and
perform the skills. If you have a child under 12 who would like to take the class, please contact us.
Q. Will you do a group class at my location?
A. Yes, we can do group instruction at your location.
Q. Is there a group rate?
A. Group and non-profit rates are available, but prices are still per person. Please call (603) 674-1176 for pricing information.
Q. How can I find a calendar of course times?
A. Please call (603) 674-1176 for a course schedule.
Q. Are these courses appropriate for school age children?
A. Yes, the courses are appropriate for children 12 years and older.
Q. Do I have to be a Pet Care Professional to take these courses?
A. No, we encourage private pet owners to take our courses, but the classes are perfect for Pet Care Professionals.
Q. Once I have taken the course do I ever have to take it again?
A. Yes, our certifications are good for 2 years. After 2 years you must get re-certified.
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Will you do a group class at my location?
Yes. The normal charge is reduced from $129.00 per student to $109.00 per student for group classes. And you get to select a charity that will benefit from the class. Please contact me so we can schedule your class.
Do I have to be a Pet Care Professional to take this course?
No, we encourage private pet owners to take our courses.
The classes are also perfect for Pet Care Professionals. The certification can become a valuable additional to your credentials.
Once I have taken the course, do I ever have to take it again?
For your certification to remain active, you must take the course every two years. The material is updated every two years to remain up-to-date with current research.
Is the class only about dogs?
While the material presented is focused on dogs ,most of it is also applicable to cats. Differences are pointed out. We even have a cat demo animal - stuffed that is. Neither of my cats have volunteered to be a "live" demo cat.
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